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CUSTOMER CARE
CMDC maintains a 24/7 customer care operation with a toll free
number that allows customers to obtain support day or night. The
customer care operation is integrated with our 24/7 Network Operations
to ensure timely resolution of any network issue or network change
requirement that may arise. We maintain a trouble ticket system
that allows us to track all customer issues from beginning to
end. Statistics from this trouble ticket system drive continuous
service improvement.
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