Traffic is physically and logically separated • Meets stringent government • requirements • Ensures maximum security and • protection from outside intrusion

OVERVIEW
The CMDC mobile satellite network provides the ultimate in security and reliability to our customers around the world. Our satellite transceivers are capable of operating over virtually all commercial L-band satellite systems giving our customers the best possible flexibility, coverage and price. A key network feature we offer is extremely low message latency. Users can transmit instantly and messages are delivered to their destination within seconds.

All of our satellite transceivers are easily reconfigured over the air. At the customer’s direction, we can add service channels and update encryption keys. The customer can also directly change transceiver parameters over the air such as the transceiver reporting interval.

In short, our network offers the customer optimum reliability, security and unequalled value of any mobile satcom tracking and message service.

Network - Infrastructure and Security
Robust, Efficient, Secure Global Satellite Network

• Fully Redundant
• Multiple Waveforms
  • Multiple Satellite Networks
• Thuraya, Aces, Optus, SkyTerra, Artemis, Inmarsat, Globalstar
• AR-25 Compliant
• FIPS 140-2, L2
• NSA Reviewed
• DTRA Investigated
• DIACAP Reviewed
• OTA Encryption Rekeying
• Traffic Is Physically And Logically Separated

Meets Stringent Government Requirements
Ensures Maximum Security And Protection From Outside Intrusion

CUSTOMER CARE
CMDC maintains a 24x7 customer care operation with a toll free number that allows customers to obtain support day or night. The customer care operation is integrated with our 24x7 Network Operations to ensure timely resolution of any network issue or network change requirement that may arise. We maintain a trouble ticket system that allows us to track all customer issues from beginning to end. Statistics from this trouble ticket system drive continuous service improvement.

SECURITY
CMDC employs end to end data and header encryption to protect customer information. CMDC can perform over the air encryption re-keying at the customer’s request.

RELIABILITY
CMDC offers an extremely reliable network service that employs full end to end path redundancy. Once a signal arrives at a satellite earth station, it is split down two independent paths that contain independent pieces of hardware and independent backhaul links.

In the event of a major catastrophe, we have established a back up Operations Center in Tempe, Arizona that can take over for our Germantown, Maryland facility. Additionally, since CMDC equipment works over many different satellite systems, the user is not tied to a single satellite operator or the fate of a single satellite.

SATELLITES
CMDC offers service over the following satellite systems around the world:
MSV, Thuraya, Inmarsat, ACeS, Artemis and coming soon, Optus.